Frequently Asked Questions


Table of Contents

  1. How do I check room availability?
  2. Ok the room(s) availability - How do I reserve it ?
  3. What time can I book into your B&B ?
  4. What time must I check out by ?
  5. What is difference between a double and a twin bedroom ?
  6. What if I want to check in early in the morning or check out late
    on leaving ?
  7. What should I do if I need to cancel?

How do I Check room availability?

Simply Fill in our On Line Form Here and we will get right back to you.

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Ok the room(s) available - How do I reserve it?

Credit card details are always required for reservations.
A 10% booking fee may be required for large groups or long term bookings.
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What time can I book into your B&B?

Check in time is between 4 p.m. and 6 p.m. Outside of these times is solely by prior arrangements and, unfortunately, is not always possible.

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What time must I check out by ?

No later than 11 a.m.

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What is difference between a double and a twin bedroom ?

This can lead to some confusion and is important that everyone understands it.
A double bedroom have 1 double bed in it, while a twin bedroom has 2 single
beds.

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What if I want to check in early in the morning or check
out late on leaving ?

During busy periods it may be well into the afternoon before your bedroom(s) is
ready. For this reason if you really need an early morning check in, it is best to reserve the room for the previous night.

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What should I do if I need to cancel ?

Inform us as soon as possible.

Cancellation Policy:

Should it be necessary to cancel or amend a confirmed booking, all
bookings will be subject to a minimum cancellation fee of 20% of
the value of the booking. The following financial penalties will
apply:

Cancellations with more than 1 weeks notice -20% of the total value
of the booking.
Cancellations within 7 days of arrival -100% of first night

Please note that in all cases the minimum amount charged will be
20% of the total value of the booking.

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Pat & Teresa Byrne.
Copyright Benown House B&B. All rights reserved.
Revised: January 6th 2008